Your all-round home finance service
Visit multiple channels at your ease and convenience for all your post home-finance requests.
Refer table provided below for channel listing, process to be followed and important notes. In case any transaction you wish to undertake is not mentioned, please contact our Call Center for further details.
Show MoreFrom document copies to a change in payment method, our team is equipped to cater to all your requirements. Please note that fees are subject to change at the discretion of the bank. If any transaction you wish to undertake is not mentioned, please contact our Call Center for further details.
Show MoreIn a constant effort to make life easier for our valued customers, the Home Finance Center offers a number of Self-Service Channels available from the comfort of your home or office.
Reach our team:
In line with UAE's ongoing efforts to safeguard public health and in accordance with the directives from authorities, we are temporarily restricting staff-customer interactions at our PGCB Home Finance Service Centers.
You can submit your Home Finance requests in the Drop Box located at the PGCB Home Finance Centres.
Timings: 09:00am - 12:00pm (Sunday to Thursday except on public holidays)
Requests | Documentation Required |
---|---|
Liability Letter Request |
|
Partial Settlement |
|
Direct Debit Authority (DDA) Set-up |
|
Refund Requests |
|
Mohammed Bin Rashid Housing Establishment (MBRHE) Milestone Payments |
*All documents (except Customer Request Form) to be signed by all 3 parties |
Change in Installment Recovery Date |
|
Defer Monthly Installment |
|
Change in Payment Mode |
|
Addition/Removal of Co-applicant or Co-borrower |
|
Increase/Decrease in Tenor |
|
Change of Bank Account |
|
Detailed request table provided above
FOR CUSTOMERS: (With Online Banking)
Notes